Leading Starlink installation and support for Hawke's Bay.
Say goodbye to all your internet, WiFi and technology
problems.

We have all come to rely on the internet. Streaming movies or making a video call to a loved one overseas, engaging in online news and media activities are things we do everyday. Frustrating when things don't work as they should.


You don't have to be far out of town; Napier, Hastings, Havelock North, Waipawa, Waipukurau etc, to know that the major telcos can struggle to provide you with adequate internet access. Fibre is great if you can get it!


Starlink may be just the game-changer you need. If you live and work in Hawke's Bay we will install your Starlink, optimise it for the best performance and get that fast WiFi working for you, where you need it. For homes to farms, holiday accommodation, workshops, offices, shops, wherever you need world-class internet, we here for you.


When you're not sure who to turn to for trusted advice, fast and affordable problem solving of all your technology issues in Hawke's Bay, help is at hand.

SERVICES INCLUDE   (but not limited to) . . .

SERVICES INCLUDE
(but are not limited to) . . .

Need Help with
Internet connection and better wifi performance

Getting the service you expect can be a minefield if you get off on the wrong foot with your internet service provider (ISP). We'll demystify the terminology and make sure you're properly set up to receive the best services for your purpose. There are many ways to improve wifi service in the home. Contact us for help and advice so we can fully explain the options that will be just right for you. We'll do the hard yards with your ISP and make sure you're only paying for what you need.


Need Help with

Slow or unresponsive computer?
Let's get it running like new

If your laptop or desktop PC or Mac is less than 10 years old and behaving badly, we can help with that.
Devices with mechanical hard disk storage tend to slow down and become unreliable over time. By installing a solid state drive (no moving parts), adding some additional memory and upgrading the operating system, we can bring your device back to often "better than new" performance, for the fraction of the cost of a new one. Book a review today!

Need Help with

Training on the effective operation of printers, scanners, phones etc

Struggling to connect your printer or unable to effectively scan images or documents? With so many models of devices, getting them to communicate reliably with each other often requires expertise that is not properly explained in the documentation or online help. We will quickly get to the heart of the problem, get you connected and patiently explain how to get the best out or your connected devices.

We agree: "It shouldn't be this hard". . .


Need Help with
Installation of Starlink or any other internet or wifi services

As an authorised Starlink installer for Hawke's Bay, Need Help will ensure that even in the remotest places or wherever poor internet service is experienced, users can benefit from world-class coverage provided by Starlink, and other appropriate technologies. Contact us for a no-obligation assessment of your needs. The technology is always changing and so are the prices.
Starlink is now a surprisingly affordable option!

Need Help with

Installation or relocation of home theatre items; TV, stereo speakers etc

You've purchased a new TV and would like to wall mount it with no visible wires. You may want to extend the listening experience with surround sound speakers and a sub for that full rich sound. Perhaps you want to change a room around but it's going to mean having the TV elsewhere in the room. We can give you some ideas and come up with a plan for configuring things exactly how you want them.

Need Help with

Replacement of broken, damaged or outdated technology in the home

Things break, get worn out, stop working or just become outdated. It doesn't matter what it is, we'll recommend a suitable replacement, help you to source it and be on-hand to update the problem items so that everything is working as it should. Now you have someone who can fix those annoying things around the home that were perhaps too small or not of interest to a regular contractor.


When you just need someone to resolve those annoying technology issues  quickly and effectively, we're here for you . . .

How can I help ?

Whatever the technology problem you have in Hawke's Bay,  we're here to help.

Give Glenn a call on 027 578 1871  or email him: glenn@needhelp.nz or fill out the form below and
he'll get back to you quickly

Need Help Enquiry Form

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