Need Help? to be the best you can be online
Home technology has a language all of its own and if you don't speak geek, you could be in trouble. Trying to get that well-meaning 20-something to understand your needs at the telco store can be a frustrating, humiliating and expensive experience if you're not au-fait with the lingo.
Let us go into bat for you. By fully understanding your needs before jumping ship or requesting new services, we can clearly articulate (using the correct terminology) your requirement. This will ensure there is no miscommunication or misunderstanding, and the magic will happen quickly and with no surprises.
You end up with exactly what you need at the fairest price, without undue pressure and anxiety.